Privacy Policy

Privacy Policy

Introduction

Welcome to https://desert-safari-jebel-ali-dubai.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of data when you interact with our website, applications, services, and products. By using our platform, you consent to the terms outlined here, in accordance with various global privacy regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services you access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users when:

  1. You sign up and use our applications and services as an authorized user.
  2. You visit and navigate our websites linked to this statement.
  3. You subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: This includes your name, user ID, and login credentials.
  2. Payment Information: Details related to your payment methods used for transactions on our platform.
  3. Financial Information: Your financial records may be stored for billing and accounting purposes.
  4. Purchase Information: Data about products or services you buy from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and device IDs.
  6. Location Data: Information about your geographical location when using our GPS-enabled services.
  7. Feedback: Any comments, reviews, or ratings you provide to enhance our services.
  8. Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms (with your consent).
  9. Product Information: Details about products you show interest in or purchase from us.

We obtain this data through various means: user input forms, account creation processes, online interactions, automated tracking technologies, and third-party partners who provide us with aggregated or de-identified information.

Cookies

Cookies are small text files placed on your device to improve user experience and enable certain features. We use cookies for:

  • Strictly Necessary: Ensuring basic functions of our website work correctly.
  • Preference: Remembering your preferences, language settings, and other customization choices.
  • Analytics: Tracking aggregated data to understand how visitors interact with our site, helping us improve performance and user experience.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize your data.

Security Measures

We take robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and storage.
  • Implementing secure third-party processing systems for transactions.
  • Regularly reviewing and updating our security practices to adapt to new threats.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us, and we will take steps to delete it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access and request copies of the data we hold about you.
  • Rectification if your data is inaccurate or incomplete.
  • Erasure (also known as ‘right to be forgotten’).
  • Restriction on processing your data under certain circumstances.
  • Portability of your data, allowing you to transfer it to another service provider.
  • Object to the processing of your data for specific purposes.
  • Seek non-discriminatory treatment when exercising your rights.

To exercise these rights or have any data-related queries, please contact our Data Protection Officer at [email protected] or through postal mail to:
[Desert Safari Jebel Ali Dubai Privacy Team Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time, and we will post the updated version on our website. We encourage you to review this page periodically for any changes.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or to exercise your rights, please reach out to us: